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HERO Operator’s Manual – Page 23 of 23
WARRANTY INFORMATION
LIMITED WARRANTY
HERO Industries warrants to the original purchaser that the HERO equipment described in this manual
will be free of defects in materials and workmanship for a period of ONE (1) YEAR from the date of
purchase. HERO Industries’ only obligation shall be to repair or replace, at HERO's option, such product
proved to be defective during the warranty period. This warranty is subject to the timely notification and
substantiation that such products have been stored, maintained and used in accordance with the HERO
Industries written instructions. A proof of purchase is required for all warranty claims.
Customers returning goods to HERO Industries or an authorized service center for warranty claims will
be asked to prepay freight charges within reason. Goods returned to HERO Industries or an authorized
service center for repair or maintenance must be clean and free from paint to allow for inspection. Should
any equipment require cleaning, a charge will be made whether or not under warranty. Failure to change
filters as needed and the use of parts other than genuine HERO replacement parts that cause damage to
the unit will void the warranty.
All statements, technical information and recommendations enclosed are based upon tests that HERO
considers reliable. However, neither the seller nor the manufacturer shall be liable for any injury, loss or
damage, direct or consequential, arising from the use of the product or the inability to use the product.
Before use, users shall determine the suitability of the product for his/her intended use. The user assumes
all risk and liability whatsoever in the use or failure to use the product, whether due to a product defect or
not. HERO Industries' only obligation shall be to replace or repair, at its option, the quantity of product
proved to be defective and any consequential damages shall be limited to the volume of the HERO
equipment purchased.
Except where prohibited by law, this warranty is exclusive and is in lieu of all expressed or implied rights,
warranties and conditions, statutory or otherwise.
For further information, please contact HERO directly at:
Canada (Head Office):
2719 Lake City Way
Burnaby, BC Canada
V5A 2Z6
Tel: (604) 420-6543
Fax: (604) 420-8725
E-mail: sales@hero.ca
Internet: http://www.hero.ca
United States (Mailing Only):
P.O. Box 75
Custer, Washington USA
98240-0075
Tel: 1-800-494-4376