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6. TROUBLESHOOTING
33
Touch Panel problems
Problems Points to check with possible solutions
14.Cursor is jittery. / Drawing lines
are not straight and smooth.
The influence of metal may cause jittery cursor.
Using the monitor with dual-monitor system
may cause jittery cursor.
Run the Stabilize Cursor option from the
TouchWare.
15.Cursor position is not correct. /
Cursor jumps.
The drawing touch (touch operation with
dragging the finger on the touch panel) to draw
the picture may cause incorrect cursor position.
Keep metals away from the panel surface.
Point and touch with one finger only. Keep
other fingers away from the touch screen.
Do not rest the hand in the monitor or bezel
while touching the screen.
Do not touch the screen while the computer is
starting. Touch the screen after disappearing
TouchWare starting window.
The spray for preventing static electricity may
influences the sensibility of the touch panel. Do
not use it on cleaning.
16.Touch operation is effective after
turning off the monitor.
Touch operation is effective until turning off
both PC and monitor.
17.No touch sound.
TouchWare may not output the touch sound to
the external line in of the monitor.