7. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
● No picture problems → See No.1 ~ No.2
● Imaging problems → See No.3 ~ No.14
● Other problems → See No.15 ~ No.19
● USB problems → See No.20 ~ No.21
Problems
Points to check with Possible Solutions
1. No picture
● Indicator status: Off
● Check that the power cord is correctly
connected. If the problem persists, turn off
the monitor power for a few minutes, then
turn it back on and try again.
● Try touching the Power switch.
● Indicator status: Blue ● Check the "Brightness" setting.
● Indicator status: Yellow
● Switch the signal input by pressing the
Input Signal Selection switch on the front
control panel.
● Try touching a key on the keyboard, or
clicking the mouse .
2. Error messages shown below will remain on the
screen for 40 seconds.
These messages appear when the signal is not
inputted correctly, even if the monitor
functions properly.
● When the image is displayed correctly
after a short time, there is no problem with
the monitor. (Some PCs do not output the
signal soon after powering on.)
● Check that the PC is turned ON.
● Check that the signal cable is properly
connected to the PC or graphics board.
● Switch the signal input by touching the
Input Signal Selection switch on the
control panel.
● Whenever an error signal message appears, the signal
frequency will be displayed in red.
(Example)
● Use the graphics board's utility software to
change the frequency setting. (Refer to the
manual of the graphics board.)
