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1-4 85036B/E
General Information
Incoming Inspection
Incoming Inspection
Verify that the shipment is complete by referring to Figure 1-1 on page 1-5.
Check for damage. The foam-lined storage case provides protection during shipping.
If the case or any device appears damaged, or if the shipment is incomplete, contact
Agilent. See Table 5-1 on page 5-3. Agilent will arrange for repair or replacement of
incomplete or damaged shipments without waiting for a settlement from the
transportation company.
When you send the kit or device to Agilent, include a service tag (found near the end of this
manual) with the following information:
• your company name and address
• the name of a technical contact person within your company, and the person's complete
phone number
• the model number and serial number of the kit
• the part number and serial number of the device
• the type of service required
•a detailed description of the problem