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Appendix
71
Limited Warranty
ATEN warrants this product against defects in material or workmanship for a period of one (1) year
from the date of purchase. If this product proves to be defective, contact ATEN's support
department for repair or replacement of your unit. ATEN will not issue a refund. Return requests
can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that
gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA
number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered
on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,
abuse, negligence or modification of any part of the product. This warranty does not cover damage
due to improper operation or maintenance, connection to improper equipment, or attempted repair
by anyone other than ATEN. This warranty does not cover products sold AS IS or WITH FAULTS.
IN NO EVENT SHALL ATEN'S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ATEN SHALL NOT BE RESPONSIBLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION.
ATEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR, WITHOUT LIMITATION, LOSS
OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT
OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES FROM RECOVERY,
PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR DATA.
ATEN makes no warranty or representation, expressed, implied, or statutory with respect to its
products, contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ATEN reserves the right to revise or update its product, software or documentation without
obligation to notify any individual or entity of such revisions, or update.
For details about extended warranties, please contact one of our dedicated value added resellers.