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MinLaser User Manual 15 August 2011
Returns Procedure
Returned merchandise must be sent prepaid and in the original packing; call tags will not
be issued. Package must be clearly labeled with a Return Merchandize Authorization
Number (RMA #). Products returned without the RMA # will be refused. Call CHAUVET®
and request an RMA # prior to shipping the fixture. Be prepared to provide the model
number, serial number and a brief description of the cause for the return. Be sure to pack
fixture properly; any shipping damage resulting from inadequate packaging is the
customer’s responsibility. As a suggestion, proper UPS packing or double-boxing is
always a safe method to use. CHAUVET® reserves the right to use its own discretion to
repair or replace product(s).
If you are given an RMA #, please include the following information on a piece of
paper inside the box:
Your name
Your address
Your phone number
The RMA #
A brief description of the symptoms