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Firestone Industrial Products Company Corporate Headquarters - Carmel, Indiana
Firestone Profile
Firestone began building air springs in 1934 and has
provided air helper spring kits for over 25 years.
Firestone currently has three manufacturing facilities that
produce air springs for a variety of vehicular applications,
such as: Ford Expedition, Lincoln Navigator, Lincoln
Blackwood and Lincoln Town Car.
Over the past five years there has been tremendous growth
in the use of air helper springs as variable load supports for
all types of vehicular applications.
Firestone’s Mission Statement
Firestone has made a commitment to the customer that each
shall be treated as our best. We believe that every customer
should receive the same quality service as our largest.
We will continue to improve the quality of our products
through research and development to provide the customer
with the best air helper springs and accessory products.
We will offer exemplary support and service with the most
experienced team in the industry.
We at Firestone are focused on customer satisfaction.
Limited Warranty for
Firestone Air Springs and Accessories.
Firestone Industrial Products Company warrants that Firestone
products will be free from defects in workmanship or materials
for a period of 24 months or 24,000 miles (whichever comes
first) from date of installation. This does not include installa-
tion or other service charges for replacement.
For an adjustment under this warranty, contact your dealer or
call Firestone at: 1-800-888-0650.
To the extent permitted by law, we disclaim consequential
damages. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state.
Some exclusions may apply.
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The World’s Number 1 Air Spring
Table of Contents
Warranty
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Firestone Technical Assistance
Firestone offers a multitude of solutions to your technical assistance needs. With our knowledgable team of
experts in air spring suspension components and air accessories we can answer virtually every question you
or your customer may have. Listed below are the best procedures to get a quick answer to your technical
questions.
1.) www.ride-rite.com
This comprehensive web site will answer a majority of your questions about vehicle applications, air
pressure requirements, air compressor CFM, maintenance and air spring technical data.
2.) Toll Free: 1-800-888-0650
Office hours are from 7:30-4:30 Eastern Standard Time. When prompted dial 1 then 3 for the dedicated
tech service line.
3.) Fax: 1-317-818-8645 (Attention Ride-Rite)
Firestone offers a fax back response system. Simply fax your question with your name, vehicle
make, model, year, kit part number, question, fax number and telephone number.
www.ride-rite.com
The Ride-Rite web site provides accurate up to date information on applications, dealer locations, technical
information, and much more. Take a look at the site and judge for yourself.
The Firestone home page contains several options to handle
all your questions about Firestone air helper springs.
Application information for a majority of vehicle applications.
The web offers us the luxury of updating applications
immediately.
If your dealership is NOT on the “Where to Buy Section”, you
are missing sales. Sign up today at www.ride-rite.com
Detailed Technical information on air springs and compres-
sors. Also, instruction manuals for kits.
Note: All statements in this catalog depend upon proper installation
and operation as stated in the Installation Instructions and General
Operating Manual.