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TROUBLESHOOTING GUIDE
SYMPTOM
Light will not come
on.
Light comes on in
daylight.
Light comes on for
no apparent reason.
POSSIBLE CAUSE
1. The halogen lamp is positioned too
close to the light control’s sensor
or pointed at nearby objects that
cause heat to trigger the sensor.
(Reposition the lamp away from
the sensor or nearby objects.)
2. Light control’s sensor is pointed
toward a heat source like an air
vent, dryer vent, or brightly-painted
heat-reflective surface. (Reposition
sensor.)
3. LIght control is in Manual Mode.
(Switch to Auto.)
1. Heat or light from the halogen lamp
may be turning the light control on
and off. (Reposition the lamp away
from the sensor.)
2. Heat being reflected from other
objects may be affecting the light
control. (Re-aim sensor).
3. Light control is in the TEST mode
and warming up. (Flashing is normal
under these conditions.)
SYMPTOM
Light stays on
continuously.
Light flashes on
and off.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Halogen lamp is loose or burned
out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect.
(Recheck after dark.)
5. Incorrect circuit wiring, if this is
a new installation.
6. Not aimed correctly. (Re-aim the
sensor to cover desired area.)
1. Light control may be installed in
a relatively dark location.
2. Light control is in TEST. (Select 1,
5 or 10 minutes for AUTO time.)
1. Light control’s sensor may be
detecting small animals, sway-
ing trees, or automobile traffic.
(Re-aim sensor.)
2. Sensitivity is set too high. (Re-
duce sensitivity.)
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
No Service Parts Available for this Product
ONE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province
to province.
For a period of one year from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected
at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend-
able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will
void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use,
unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE
PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please
keep your dated sales receipt, it is required for all warranty requests.