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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials
and workmanship for a period of 13 months from date of purchase. OMEGA’s
WARRANTY adds an additional one (1) month grace period to the normal one
(1) year product warranty to cover handling and shipping time. This ensures
that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation.
OMEGA’s Customer Service Department will issue an Authorized Return (AR)
number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any
action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or unauthorized
modification. This WARRANTY is VOID if the unit shows evidence of having
been tampered with or shows evidence of having been damaged as a result of
excessive corrosion; or current, heat, moisture or vibration; improper specifica-
tion; misapplication; misuse or other operating conditions outside of OMEGA’s
control. Components which wear are not warranted, including but not limited to
contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products.
However, OMEGA neither assumes responsibility for any omissions or errors
nor assumes liability for any damages that result from the use of its prod-
ucts in accordance with information provided by OMEGA, either verbal or
written. OMEGA warrants only that the parts manufactured by it will be as
specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED,
EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The reme-
dies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty,
negligence, indemnification, strict liability or otherwise, shall not exceed the
purchase price of the component upon which liability is based. In no event
shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it
be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any
nuclear installation or activity; or (2) in medical applications or used on humans.
Should any Product(s) be used in or with any nuclear installation or activity,
medical application, used on humans, or misused in any way, OMEGA a s s u m e s
no responsibility as set forth in our basic WARRANTY/DISCLAIMER language,
and, additionally, purchaser will indemnify OMEGA and hold OMEGA h a r m l e s s
from any liability or damage whatsoever arising out of the use of the Product(s) in
such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer
Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA,
PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be marked on
the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper
packaging to prevent breakage in transit.
FOR
WARRANTY RETURNS, please
have the following information
available BEFORE contacting OMEGA:
1. Purchase Order number under
which the product was
PURCHASED,
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR N O N - W A R R A N T Y R E P A I R S ,
consult OMEGA for current repair
charges. Have the following information
available BEFORE contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an
improvement is possible. This affords our customers the latest in technology
and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2001 OMEGA ENGINEERING, INC. All rights reserved. This docu-
ment may not be copied, photocopied, reproduced, translated, or reduced to any
electronic medium or machine-readable form, in whole or in part, without the
prior written consent of OMEGA ENGINEERING, INC.
Servicing North America:
USA:
One Omega Drive, Box 4047
ISO 9001 Certified Stamford CT 06907-0047
Tel: (203) 359-1660 FAX: (203) 359-7700
e-mail: info@omega.com
Canada: 976 Bergar
Laval (Quebec) H7L 5A1
Tel: (514) 856-6928 FAX: (514) 856-6886
e-mail: info@omega.ca
For immediate technical or application assistance:
USA and Canada:
Sales Service: 1-800-826-6342 / 1-800-TC-OMEGA
®
Customer Service: 1-800-622-2378 / 1-800-622-BEST
®
Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN
®
TELEX: 996404 EASYLINK: 62968934 CABLE: OMEGA
Mexico: En Espan˜ol: (001) 203-359-7803 e-mail: espanol@omega.com
FAX: (001) 203-359-7807 info@omega.com.mx
Servicing Europe:
Benelux:
Postbus 8034, 1180 LA Amstelveen, The Netherlands
Tel: +31 (0)20 3472121 FAX: +31 (0)20 6434643
Toll Free in Benelux: 0800 0993344
e-mail: nl@omega.com
Czech Republic: Rudé armády 1868, 733 01 Karviná 8
Tel: +420 (0)69 6311899 FAX: +420 (0)69 6311114
Toll Free: 0 8 0 0 - 1 - 6 6 3 4 2 e-mail: czech@omega.com
France: 9, rue Denis Papin, 78190 Trappes
Tel: +33 (0)130 621 400 FAX: +33 (0)130 699 120
Toll Free in France: 0800-4-06342
e-mail: france@omega.com
Germany/Austria:
Daimlerstrasse 26, D-75392 Deckenpfronn, Germany
Tel:+ 49 (0)7056 9398-0 FAX: +49 (0)7056 9398-29
Toll Free in Germany: 0800 639 7678
e-mail: germany@omega.com
United Kingdom: One Omega Drive, River Bend Technology Centre
ISO 9002 Certified Northbank, Irlam, Manchester
M44 5EX United Kingdom
Tel: +44 (0)161 777 6611 FAX: +44 (0)161 777 6622
Toll Free in United Kingdom: 0800-488-488
e-mail: sales@omega.co.uk
OMEGAnet
®
On-Line Service Internet e-mail
www.omega.com i n f o @ o m e g a . c o m
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI
regulations that apply. OMEGA is constantly pursuing certification of its
products to the European New Approach Directives. OMEGA will add the CE
mark to every appropriate device upon certification.
The information contained in this document is believed to be correct, but
OMEGA Engineering, Inc. accepts no liability for any errors it contains, and
reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be
used for, patient-connected applications.
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