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6 Technical specifications
• Battery type: Lithium polymer
• Rated input: 5V DC, max. 500 mA
• Rated output: 5.6V DC, max. 350 mA
• Battery capacity: 2000 mAh
• Recharging time: 4.5 - 6.5 hours
• Operating temperature: 0ºC - 45ºC
• Size: 60 x 87 x 16 mm (h x w x d)
• Weight: 88 g
7 Troubleshooting
Problem
– Possible cause
• Solution
The power pack does not charge connected device
– Voltage of device does not correspond with that of power
pack.
• Refer to the user manual that came with the device.
– Improper connection between device and power pack.
• Check that connection cord is properly inserted into
both device and power pack.
– Damaged connection cable or connector tip.
• Replace connection cable or connector tip.
– Wrong connector tip used.
• Check connector tip and replace if necessary.
– Non supplied USB connection cable/connector tip used.
• Replace with supplied USB connection cable/connector
tip.
– Battery power of power pack too low.
• Charge power pack.
– Problems with electrical circuit of power pack.
• Take the power pack to your local distributor.
– Short circuit occurred in the power pack and the power pack
protection function switched off the power pack.
• Charge power pack.
– Problems with electrical circuit of power pack.
• Take the power pack to your local distributor.
Power pack runs out of power quickly
– Power pack not fully charged before using.
• Fully charge power pack before using.
– Supplied AC power adapter was not used for charging power
pack.
• Only use supplied AC power adapter for charging power
pack.
Power pack cannot be charged
– Improper connection between power pack and wall outlet.
• Check that power cord is properly inserted into both
wall outlet and AC power adapter.
• Check that adapter plug is properly inserted into the
INPUT 5V DC Jack of the power pack.
– Problems with the electrical circuit of the power pack.
• Take the power pack to your local distributor.
Note:
If you are unable to solve a problem by following the
above hints, try resetting the power pack by pressing
RESET.The RESET button is recessed to prevent
accidental reset of the power pack. Use a paperclip to
gently press the RESET button (see fig. D).
8 Maintenance
• Recharge the power pack every three months when it is
not being used for a long period of time.
• Use a soft, lint-free cloth to clean the power pack
exterior. Do not use harsh chemicals, cleaning solvents
or strong detergents.
• When any problems occur with the power pack or the
accessories, take the adapter and accessories to your
local distributor.
9 Need help?
Online help: www.philips.com/welcome
For interactive help and frequently asked questions.
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