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WHAT TO DO WHEN SERVICE IS NEEDED
TECHNICAL SUPPORT
support team members will answer your questions. For phone support in the US please call 1-800-592-9541, in the
UK call 0800 917 4831. If you would like to call from anywhere else, please visit www.vivitar.com for your local toll
free number.
STEP 1. Package the product and relevant accessories carefully, using ample padding materials and a sturdy
mailing container to prevent damage in transit.
STEP 2. Include in package:
a) Evidence of date and place of original purchase (for example, a copy of your sales receipt).
b) Detailed description of your problem.
c) When possible, a sample evidencing the problem.
STEP 3. Return item (insured) to: (in the U.S.):
Vivitar
Attn: Technical Support
195 Carter Drive
Edison NJ 08817
When service is complete, the product will be returned to you shipping prepaid. In the event the product is
deemed to be not faulty or the defect is a result in wear and tear, Vivitar may levy a handling charge for the
from country and State to State thereof. For more information visit our website www.vivitar.com
(in the U.K.)
Sakar UK
2D Siskin Parkway East
CV3 4PE, UK