Appendix C. Technical
Support
3Com provides easy access to technical support information through a variety of
services. This appendix contains the following sections:
Online Technical Services
Support From Your Network Supplier
Support From 3Com Corporation
Returning Products for Repair
Accessing the 3Com ISD MIB
Contacting 3Com ISD Technical Publications
Online Technical Services
3Com offers worldwide product support 7 days a week, 24 hours a day, through the
following online systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
3ComForum on CompuServe
3ComFacts
SM
automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as well as
technical articles. This service is available through a modem or ISDN 7 days a week, 24
hours a day.
Appendix C. Technical Support C-1
