4
Troubleshooting Tips
Total System Power: 100 Watts (50 Watts RMS)
Frequency Response: 40 Hz – 20 kHz
Signal to Noise Ratio @ 1 kHz Input: > 70 dB
Crossover Frequency: 150 Hz
System THD (distortion): < 0.50 % THD @ -10 dB full-
scale input voltage
Input Impedance: > 10k ohms
SATELLITE AMPLIFIED SPEAKERS
Drivers (per satellite): Two 28mm micro drivers
SUBWOOFER
Drivers: Two 4" long-throw woofers
POWER REQUIREMENTS
USA, Canada, and applicable 120 V AC @ 60 Hz
Latin American countries:
Europe, United Kingdom, 230 V AC @ 50 Hz
applicable Asian countries, and
applicable Latin American countries:
ETL/cETL/CE/NOM/IRAM Approved
The answers to most setup and performance questions can be found in
the Troubleshooting guide. You can also consult the FAQs in the
customer support section of our Web site at www.alteclansing.com. If
you still can’t find the information you need, please call our customer
service team for assistance before returning the speakers to your
retailer under their return policy.
Customer service is available 7 days a week for your convenience. Our
business hours are:
Monday to Friday: 8:00 a.m. to 12:00 midnight EST
Saturday & Sunday: 9:00 a.m. to 5:00 p.m. EST
1-800-ALTEC-88 (1-800-258-3288)
Email: csupport@alteclansing.com
For the most up-to-date information, be sure to check our Web site at
www.alteclansing.com.
For International Customer Support, please refer to our Web site at
www.alteclansing.com
© 2002 Altec Lansing Technologies, Inc.
Designed and engineered in the USA and manufactured in an ISO9002
certified factory. United States Patents 4429181 and 4625328 plus other
patents pending.
System Specifications
No LEDs are lit.
No sound from
one or more
speakers.
No sound from
center or rear
satellites.
Power isn’t turned on.
AC cord isn’t connected to the wall outlet.
Surge protector (if used) isn’t powered on.
Wall outlet not functioning.
Power isn’t turned on.
Volume is set too low.
Audio cable isn’t connected to audio source.
Audio cable is connected to wrong output on audio
source.
Problem with audio source device.
Switch on the rear of the subwoofer is not in the
proper position.
Rear or center level is set too low.
Press Power button on the rear of the subwoofer and on controller.
Check to see if the AC plug is connected to the wall outlet.
If the subwoofer’s AC power cord is plugged into a surge protector, make sure
the surge protector is switched on.
Plug another device into the wall outlet (same jack) to verify the outlet is
working.
Verify the subwoofer’s AC power cord is plugged into the wall outlet.
Verify the has been pressed and the green LED is illuminated.
Verify that the power switch on the rear of the sub is in the ON position.
Turn the volume knob clockwise to raise the volume.
Check volume level on the computer sound card or alternate audio source
device, and set at mid-level.
Check plug connections on both the subwoofer and source. Make sure the
signal cables are inserted firmly into the correct jacks.
Make sure the green 3.5mm stereo cable is connected and fully inserted into
the “line-out” jack of the audio source.
Test the speakers on another audio device. Remove the green audio cable
from the audio source device and connect it to the “line-out” or headphone
jack of another audio source.
Change the position of the switch.
Increase the rear or center speaker volume level.
Symptom Possible Problem Solution
