Web/SNMP Management SmartSlot Card User’s Guide 16
Control Console
How to Recover from a Lost Password
Overview
If the
User Name
or
Password
becomes unknown, you can use a local
computer to restore access to a Management Card that uses the APC
AOS module, version 3.0 (or later). The latest AOS version is available
at the APC web site (www.apcc.com).
Recovery
procedure
To recover from a lost
Password
or
User Name
, do the following:
1. Select a serial port at the computer to be used for a terminal-
emulation connection with the Management Card.
2. Disable any service that currently uses the selected serial port,
such as PowerChute plus or UNIX Respond.
3. Disconnect any cable from the selected serial port and connect
the smart-signaling cable (940-0024) that came with the
Management Card to the selected serial port and to the serial
port on the UPS or chassis.
Note:
If the computer uses smart-signaling PowerChute plus,
omit
Step 3
: A smart-signaling cable (940-0024 or 940-
1524) is already installed.
4. Run a terminal program (such as HyperTerminal).
5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1
stop bit, and no flow control, and save the changes.
6. Press E
NTER
to display the
User Name
prompt (you may need to
press E
NTER
two or three times).
7. Press the reset button on the Management Card.
8. Press E
NTER
to redisplay the
User Name
prompt.
9. Use
apc
for both the
User Name
and
Password
to log in.
Note:
If you take longer than 30 seconds to log in, you will
need to repeat
Step 6
through
Step 8
.
10. Select
System
from the
Control Console
menu.
11. Select
User Manager
from the
System
menu.
12. Select
Administrator
from the
User Manager
menu, and follow
the on-screen instructions to change the
User Name
and
Password
settings to the new values.
13. Press C
TRL
-C to exit to the
Control Console
menu.
14. Log out to save the changes.
15. If necessary, reconnect any cable disconnected from the
computer’s serial port in
Step 3
.
16. Restart any service disabled in
Step 2
.
