Basic Call Handling Features Page 5
2420 User Guide Page 5
IP Office 40DHB0002USEG - Issue 1 (29/04/2003)
Basic Call Handling Features
Answer a Call
When a call arrives at your 2420 telephone, you hear a ringing tone and a
blinking bell icon appears on the associated call appearance.
To answer an incoming call
Do one of the following:
• If you are not active on another call, answer the call using your handset,
headset, or speakerphone (see "Speakerphone" on page 7).
• If you are active on a call already, place the active call on hold ("Hold"
on page 6), and then answer the incoming call.
• If the call appearance for the ringing call is not displayed on the current
screen page, use
to return to the first page of the Home screen.
When you locate the call appearance for the ringing call, press the
corresponding call appearance button.
Make a Call
You can make calls from the 2420 telephone using a variety of methods.
To make a call manually
1. Go off hook using the handset, headset, or speaker.
2. When you hear dial tone, enter the extension or telephone number
using the dialpad. If you are calling an external number, be sure to
include the required code (for example, “9”) to access an outside line.
To have the 2420 telephone make a call automatically
Do any of the following:
• Press to have the 2420 telephone dial the last number that you dialed.
• Access the Call Log and initiate a call to a specific entry. See "Using the
Call Log" on page 13.
• Access the Speed Dial List in your personal directory and initiate a call
to a specific entry. See "Speed Dials" on page 9.
