![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/7/46/74642db2-53a2-4f40-b037-762b60bca67e/74642db2-53a2-4f40-b037-762b60bca67e-bg1f.png)
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One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Check the unsent (original) PDF file if the same problem can be seen. If you see the same
problem, please make corrections on the original PDF le data.
B) Check the job processed at the Prinect system if the same problem can be seen. If you see the
same problem, please contact the Prinect system engineer.
If you still have trouble, please contact the Canon service personnel.
One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Conrm if the specied paper type is correctly registered on the copier machine.
B) Conrm if the paper information registered on the copier machine and the one registered on
the imagePRESS Server Paper Catalog is identical.
C) Conrm if the paper information registered on the imagePRESS Server Paper Catalog and the
one registered on the JDF Connector is identical.
D) From the Command WorkStation, right-click the job and select “Properties”. In the job
property dialog, check the “Paper Catalog” print option if the correct paper type is specied. If
the incorrect paper source is specied, please contact the Prinect system engineer.
If you still have trouble, please contact the Canon service personnel.
One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Select “Congure Printer Device “ from the JDF Connector menu. Click “New” after “Congure
Printer Device” dialog window appears. After “Available Servers” dialog window appears, click
“Refresh” in the “Auto Search” tab, and search for imagePRESS Server.
B) If you cannot nd the imagePRESS Server using A) method, select “Manual” tab in the “Available
Servers” dialog window, and specify Server Name or IP Address of the imagePRESS Server to
search the server.
C) If you still cannot nd the imagePRESS Server A) nor B) method, ping the imagePRESS Server to
ensure that the host computer you are trying to reach is actually operating. If you cannot ping
your host, check that the network set up is physically connected. In addition, if you could ping
the host, check if the router protocol set up has been properly done.