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Symptom Check
Freezer temperature is
very low while the fridge
temperature is sufficient.
• The freezer temperature is adjusted to a very low temperature. Adjust the
fridge temperature to a warmer degree and check if the fridge temperature
is still sufficient.
Fridge temperature is very
low while the freezer
temperature is sufficient.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
Food in fridge
compartment drawers is
freezing.
• The fridge temperature might have been adjusted to a very low temperature.
Adjust the fridge temperature to a warmer degree and check.
Temperature in the fridge
or freezer is very high.
• The fridge temperature might have been adjusted to a very high degree. Fridge
adjustment has an effect on the temperature of the freezer. Change the
temperature of the fridge or freezer until the fridge or freezer temperature
reaches a sufficient level.
• Doors might have been opened frequently or left ajar for a long time; open
them less frequently.
• Door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the refrigerator recently. Wait
until the fridge or freezer reaches the desired temperature.
• The refrigerator might have been plugged in recently. Complete cooling down
of the refrigerator takes time.
The operating noise
increases when the
refrigerator is running.
• The operating performance of the refrigerator may change due to the changes
in the ambient temperature. It is normal and not a fault.
Vibrations or noise.
• The floor is not even or it is weak. The refrigerator rocks when moved slowly.
Make sure that the floor is strong enough to carry the refrigerator, and level.
• The noise may be caused by the items put onto the refrigerator. Items on top of
the refrigerator should be removed.
• Check the water defrost water drain pan on top of the compressor.
• Inspect the compressor mounts.
There are noises coming
from the refrigerator like
liquid spilling or spraying.
• Liquid and gas flow occur in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
Noise like wind blowing.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
Condensation on the inner
walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not
a fault.
• Doors might have been left ajar; make sure that the doors are fully closed.
• Doors might have been opened frequently or left ajar for a long time.
Humidity occurs on the
outside of the refrigerator
or between the doors.
• There might be humidity in the air; this is quite normal in humid weather. When
the humidity is less, condensation will disappear.
Bad odour inside the
refrigerator.
• The inside of the refrigerator must be cleaned. Clean the inside of the
refrigerator with a sponge, lukewarm water or carbonated water.
• Some containers or package materials might cause the smell. Use a different
container or different brand of packaging material.
The door is not closing.
• Food packages may prevent the door's closing. Repack the packages that are
obstructing the door.
• The refrigerator is not completely level on the floor and rocks when slightly
moved. Adjust the elevation screws.
• The floor is not level or strong. Make sure that the floor is level and capable of
carrying the weight of the refrigerator.
Crispers are stuck.
• Food may be touching the drawer ceiling. Rearrange the food in the drawer.
