Malfunction Possible cause Solution
The machine vibrates or is
noisy:
● The transit bolts and
packing have not been
removed.
● The support feet have not
been adjusted.
● The laundry is not evenly
distributed in the drum.
● Maybe there is very little
laundry in the drum.
● Check the correct
installation of the appliance.
● Check the correct levelling
of the appliance.
● Redistribute the laundry.
● Load more laundry.
The door will not open: ● The programme is still
running.
● The door lock has not been
released.
● There is water in the drum.
● Wait the end of washing
cycle.
● Wait for the Door icon
and the corresponding
message appearing.
● Select drain or spin
programme to empty out
the water.
something not working electrolux 35
Unsatisfactory washing
results:
● Too little detergent or
unsuitable detergent has
been used.
● Stubborn stains have not
been treated prior to
washing.
● The correct temperature
was not selected.
● Excessive laundry load.
● Increase the detergent
quantity or use another one.
● Use commercial products to
treat the stubborn stains.
● Check if you have selected
the correct temperature.
● Introduce into the drum less
laundry.
The machine makes an
unusual noise
● The machine is fitted with a
type of motor which makes
an unusual noise compared
with other traditional
motors. This new motor
ensures a softer start and
more even distribution of
the laundry in the drum
when spinning, as well as
increased stability of the
machine.
No water is visible in the
drum
● Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
