28 electrolux something not working
Malfunction Possible cause Solution
The machine does not
empty and/or does not spin:
● The drain hose is squashed
or kinked. E20
● The drain pump is clogged.
E20
● The the option or
has been selected.
● The laundry is not evenly
distributed in the drum.
● Check the drain hose
connection.
● Clean the drain pump.
● Disable the option or
● Redistribute the laundry.
There is water on the floor: ● Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
● Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
● The drain hose is damaged.
● The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.
● Reduce the detergent
quantity or use another one.
● Check the water inlet hose
connection.
● Change it with a new one.
● Put the cap back on the
emergency emptying and
place the latter back in its
seat.
Unsatisfactory washing
results:
● Too little detergent or
unsuitable detergent has
been used.
● Stubborn stains have not
been treated prior to
washing.
● The correct temperature
was not selected.
● Excessive laundry load.
● Increase the detergent
quantity or use another one.
● Use commercial products to
treat the stubborn stains.
● Check if you have selected
the correct temperature.
● Introduce into the drum less
laundry.
The machine fills then
empties immediately:
● The end of the drain hose is
too low.
● Refer to relevant paragraph
in “water drainage” section.
132979050.qxd 26/07/2006 11.58 Pagina 28
