Operating problems
The problems you may have while using the scanner often
involve the operation of your software and computer.
Operation problems usually occur because of:
❑
Incorrect setup of the interface (see Chapter 1).
❑
Inappropriate selection of the scanner functions (see your
software manual).
❑
Incorrect setup of your computer or software (see Chapter
1 in this guide or the software manual).
❑
Incorrect operation of your software (see your software
manual).
Also see the documentation that came with your computer and
printer for possible solutions.
The
OPERATE
light does not come on.
Press the
OPERATE
button to turn on the scanner.
Make sure the power cable is correctly plugged into the
scanner and the power outlet.
The
READY
light does not come on.
Make sure the scanner is correctly connected to the computer
and that the computer is turned on.
The scanner does not start scanning.
Make sure that the
READY
light is on.
R
GT-5500 Rev.C
A5 size Chapter 3
July-18-96 Pass 0, DR
Maintenance and Troubleshooting
3-5
