Chapter 3 27
Reference
Troubleshooting
Troubles sometimes are caused by simple “faults” that you can correct without the help of a service
technician. If you experience any difficulty with your TV, check a few basic remedies before calling
your service technician.
TV will not turn on
• Check to make sure it is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Try replacing batteries.
• Maybe remote control is not aimed at remote sensor.
• Try unplugging set for two minutes and then plug it back in and turn it on again.
Problems with remote
• Maybe something is between the remote and the remote sensor.
• Maybe the remote is not aimed directly at the TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Try replacing batteries.
• Remove batteries and hold number 1 for at least 60 seconds to drain the microprocessor inside the remote.
Release number 1 and replace the batteries.
Turns off while playing
• Off Time feature or Sleep Timer in the Time Menu may have been set.
• If TV turns on with Wake-Up feature in Time menu, you must press a CHAN or VOL button within 15
minutes or the TV will automatically turn off.
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then
turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.
• Unplug. Wait two minutes. Plug in again.
Blank screen
• Maybe the component connected to the input jacks is not turned on.
• Try another channel.
Menus appear in other language
• Different language may have been selected in Set-Up menu.
Wake-Up Time or Off Time do not operate
• Make sure correct time is set in the Set Clock feature of the Time menu.
Some TV Channels, Movies, or Signal from External Source Cannot Be Seen
• Parental control may be turned on for Some TV shows or Movies.
• TV shows or Movies with No Rating may be blocked with No Rating feature in Parental Control menu.
• External source may be blocked with Ext. Source feature in Parental Control menu.
