28 Configuring the Product from the Settings Pages ENWW
To delete destinations and destination lists
● You can delete a destination or destination list by clicking the Delete button next to the
destination or destination list that you want to delete. Click OK to confirm the deletion.
Sending e-mail commands to the product
Another method for receiving information pages is by requesting them from the product. When
outgoing and incoming mail are configured, the product can attach information pages, such as
the supplies status page or Configuration page, to e-mail messages. You can use this feature to
solve a problem or check the status of supplies.
To request information pages by using an e-mail message
When composing a message to the product, you must properly format the To, From, and
Subject fields in your e-mail program.
1 Enable the outgoing and incoming e-mail by following the instructions that are listed in this
chapter. (For more information, see “Email Server” on page 20.)
2 From your e-mail program, compose a message to the product by completing the following
steps:
a In the To field, type the product’s e-mail address. The username combined with the
product’s domain name (which is specified in the outgoing mail configuration) is the e-
mail address for the product. For example, if the POP3 mailbox account username is
“product” and the POP3 server is “hp.com”, the product’s e-mail address will be
“product@hp.com”.
b Your e-mail program should automatically complete the From field as your return e-mail
address.
c In the Subject field, type the appropriate text for the format and page that you would like
to attach. You can request a Configuration page, a Supplies Status page, or an
AutoSend page. For example, if you would like to attach the Configuration page in HTML
format, type “this.configpage?configpage=email&format=html”.
3 Click Send.
The product checks for new e-mail messages once every 3 minutes. When the product receives
the e-mail message, it generates a reply and sends the requested information back to the
sender's e-mail address (as specified in the From field of the original e-mail message).
Note Depending on delays in the network and your organization’s mail server, a response might take
from 1 minute to several hours to arrive back in your e-mail program’s Inbox.
If the To, From, and Subject fields are not properly formatted in your e-mail message, the product
does not send a message in response.
Page HTML format XML format Text format
Configuration page this.configpage?configpage
=email&format=html
this.configpage?configpage
=email&format=xml
this.configpage?configpage
=email&format=text
Supplies Status page this.configpage?suppliespage
=email&format=html
this.configpage?suppliespage
=email&format=xml
this.configpage?suppliespage
=email&format=text
AutoSend page not applicable this.configpage?autosend
=email&format=xml
not applicable
