Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on
the bottom of the computer.
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Service tag color varies on select models.
The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial: This is an alphanumeric identifier that is unique to each product.
(3) Product: This number provides specific information about the product's hardware components. The part
number helps a service technician to determine what components and parts are needed.
(4) Warranty: The number describes the duration of the warranty period for the computer.
(5) Model: This is the number used to locate documents, drivers, and support for the computer.
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Warranty and Model fields are excluded from the service tag on select models.
