Youcansolvemanycommoncooktopproblemseasily,savingyouthecostof apossibleservicecall.Trythe
suggestionsbelowtoseeif youcansolveyourproblemwithoutoutsidehelp. Ifthesuggestionsdonotwork,
see"RequestingAssistanceor Service"onpage21(IntheU.S.A.),or onpage22(inCanada).
Problem
Nothingwilloperate.
Theburnerfailstolight.
Theburnerflamesare
uneven.
Theburnerflamesliftoff
theports,areyellow,or
arenoisywhenturned
Oft'.
Cooking results are not
what you expected.
Problem Cause Solution
• The cooktop is not wired into a live
circuit with proper voltage.
• The cooktop is not properly connect-
ed to the gas supply.
• A household fuse has blown or a cir-
cuit breaker has tripped.
• A control knob is not set correctly.
• A household fuse has blown or a
circuit breaker has tripped.
• The burner is wet from being
washed.
• The burner ports may be clogged.
• The burner ports may be clogged.
• The burner needs cleaning.
• The air/gas mixture is incorrect.
• The cooktop is not level.
• The pan used is not the correct type
or size.
• The flame size does not fit the cook-
ware being used.
• The flow of combustion and/or venti-
lation air to the cooktop is blocked.
• Wire the cooktop into a live circuit
with proper voltage. (See installation
instructions.)
• Contact a KitchenAid designated
service technician to reconnect the
cooktop to the gas supply.
• Replace household fuse or reset
circuit breaker.
• Push in the control knobs before
turning them.
• Replace household fuse or reset
circuit breaker.
• Let it dry.
• Clean them with a straight pin.
(See page 19.)
• Clean them with a straight pin.
(See page 19.)
• Clean as directed on page 16.
• Contact a KitchenAid designated
service technician to check the
air/gas mixture or see installation
Instructions.
• Level the cooktop.
• Refer to a reliable cookbook for
recommended pan type and size.
• Pan should be the same size or
slightly larger than surface cooking
are being used.
• Remove any obstructions around
knobs or burners.
2O
