10
Problem Solving
Information Code
Information Code
NOTE
1. After identifying the problem and taking the recommended action, if the information Codes
keep reoccuring or Information Codes that appear on your machine are not listed above,
please contact your local our Authorized Dealer.
For mechanical failures, see the Troubleshooting section in the Operating Instructions (For
Facsimile and Copy Functions)
729 Failed to authenticate (SMTP Authenticaton) when
connecting with the SMTP Server.
Check the SMTP Authentication. User Name
and Password.
Contact the Network Administrator.
--
730 Cannot retrieve the Journal nor program list for the
Internet Parameters and the Auto Dialer via email
from a PC.
Check that the Fax Parameter No. 158 (PC
Remote Update) is set to “Valid”.
--
731 The dialer buffer for manual dialing was full (50
stations) when the Relay Transmission Request was
received.
Request the originator to resend the Relay
Transmission Request after the reserved
communication is finished.
--
800/814/
816/825
Machine was requested to relay a document or
Confidential Communication from non-compatible
systems.
Check with the other party. --
870 Memory overflow occurred while storing documents
into memory for transmission.
1. Transmit documents without storing them
into memory first. Use Direct Transmission
when using G3 Fax Communication.
2. Install Optional Memory (SD Memory Card).
--
871 Overflow of the file management area occurred. Wait until machine finishes printing or sending
the documents.
--
Info.
Code
Meaning Possible Action Page
