IP8820 Broadworks IP Phone
User Guide
iii Dec. ‘08
Table of Contents
1. IP8820 IP Phone Overview....................................................................................1
2. Installing your IP8820 Phone................................................................................3
3. Using Features of IP8820 Phone ..........................................................................4
3.1. Receiving a Call............................................................................................................................ 4
3.2. Placing a Call................................................................................................................................ 4
3.3. Putting a Call on Hold................................................................................................................... 4
3.4. Announcing a Call Transfer .......................................................................................................... 5
3.5. Using Blind Call Transfer.............................................................................................................. 5
3.6. Call Forward ................................................................................................................................. 5
3.7. 3-Party Conference....................................................................................................................... 6
3.8. Call Waiting................................................................................................................................... 6
3.9. Redial............................................................................................................................................ 7
3.10. Speed Dial Buttons....................................................................................................................... 7
3.11. Speed Number Dialing.................................................................................................................. 7
3.12. DND (Do-Not-Disturb)................................................................................................................... 7
3.13. Muting a Call................................................................................................................................. 8
3.14. Accessing Your Voice Mail ........................................................................................................... 8
3.15. DSS/BLF Coverage ...................................................................................................................... 8
3.16. Hotline/Warm-Line........................................................................................................................ 9
4. Advanced Services and the IP8820 Phone LCD Menu .....................................10
4.1. Using the Call Logs Menu........................................................................................................... 10
4.2. Using the Phone Book Menu...................................................................................................... 10
4.3. Private Hold ................................................................................................................................ 12
4.4. Barge-in ...................................................................................................................................... 12
5. Setting Your Preferences....................................................................................13
5.1. LCD Contrast .............................................................................................................................. 13
5.2. Ring Setting ................................................................................................................................ 13
5.2.1. Setting the Ring Type ......................................................................................................... 13
5.2.2. Setting Line Ring Type and Delay...................................................................................... 14
5.3. Ringer Off.................................................................................................................................... 15
5.4. Enabling Automatic Headset Operation ..................................................................................... 15
5.5. Setting Flexible Buttons.............................................................................................................. 16
5.6. Time Configuration ..................................................................................................................... 17
5.6.1. SNTP Server Address ........................................................................................................ 17
5.6.2. Time Zone........................................................................................................................... 17
5.6.3. DST Auto Adjustment ......................................................................................................... 18
5.6.4. Time Format........................................................................................................................ 18
5.6.5. Date Format........................................................................................................................ 18
5.7. Lock Outgoing Call ..................................................................................................................... 19
