Troubleshooting
59
Bluetooth", execute "Clear" in "Pairing Information", turn
off and then on again your Bluetooth-enabled device to
clear the device name, and build the connection again.
r If there is a metallic object near the unit, Bluetooth
connection may not be possible as the metal can effect
on the radio wave.
r If the wireless LAN and Bluetooth connections are
used at the same time, try to connect the ETHERNET
port and router with the Ethernet cable after selecting
"7.|Hardware Setup" - "Network" and changing "Wi-Fi" to
"Off (Wired)" for a better connection.
The Auto Reconnect function does not work
r This function may not work depending on your
Bluetooth-enabled device.
In this case, play on your Bluetooth-enabled device after
pairing with this unit.
NET/USB Function
Can not access the network server
r When NET is blinking, the AV receiver is not properly
connected to the home network.
r Make sure your network server has been started up.
r Make sure your network server is properly connected to
the home network.
r Make sure your network server is correctly set.
r Make sure that the router LAN side port is properly
connected to the AV receiver.
r Make sure that the correct IP address is allocated in
"7.|Hardware Setup" - "Network".
Playback stops while listening to music files on the
network server
r Make sure the network server is compatible with this
unit.
r When the PC is serving as the network server, try
quitting any application software other than the server
software (Windows Media
®
Player 12 etc.).
r If the PC is downloading or copying large files, the
playback may be interrupted.
Can not access the Internet radio
r Certain network service or contents available through
the unit may not be accessible in case the service
provider terminates its service.
r If a specific radio station is unavailable for listening,
make sure the registered URL is correct, or whether the
format distributed from the radio station is supported by
the AV receiver.
r When NET is blinking, the AV receiver is not properly
connected to the home network.
r Make sure that your modem and router are properly
connected, and make sure they are both turned on.
r Make sure that connecting to Internet from other
components is possible. If connecting is not possible,
turn off all components connected to the network, wait
for a while, and then turn on the components again.
r Make sure that the router LAN side port is properly
connected to the AV receiver.
r Make sure that the correct IP address is allocated in
"7.|Hardware Setup" - "Network".
r Depending on ISP, setting the proxy server is necessary.
r Make sure that the used router and/or modem is
supported by your ISP.
Can not connect to the AV receiver from a Web
browser
r Make sure that the IP address of the AV receiver is
correctly input to the Internet browser.
r When DHCP is used for allocating the IP address, the IP
address of this AV receiver may have been changed.
r Make sure that both AV receiver and PC are properly
connected to the network.
USB storage device is not displayed
r Make sure that USB storage device and USB cable are
securely plugged to the USB port of this AV receiver.
r Remove the USB storage device from the AV receiver
once, and then try re-connecting.
r Performance of the hard disk that receives power from
the USB port of the unit is not guaranteed.
r Depending on the type of format, the playback may not
be performed normally. Check the type of the file formats
that is supported.
r USB storage device with security functions may not be
played.
Others
Power consumption in standby mode
r In the following cases, the power consumption in
standby mode may reach up to a maximum of 5 W:
– When "Network Standby" in "7.|Hardware Setup" -
"Network" is set to "On".
– When "HDMI CEC (RIHD)" is set to "On". (Depending
on the TV status, the AV receiver will enter normal
standby mode.)
– The "HDMI Through" setting is set to other than "Off".
– When "Wakeup via Bluetooth" in "7.|Hardware Setup"
- "Bluetooth" is set to "On".
r The power consumption in standby mode may be larger
than the value above while the MHL (Mobile High-
definition Link) enabled mobile device connected to the
AUX INPUT HDMI/MHL jack is being charged.
The sound changes when I connect my headphones
r When a listening mode other than Direct, Pure Audio
(European, Australian and Asian models), or Mono is
selected, connecting a headphone automatically selects
Stereo.
The display does not work
r The display is turned off when the Pure Audio
(European, Australian and Asian models) listening mode
is selected.
How do I change the language of a multiplex source
r Select "Main" or "Sub" for "Multiplex Input Channel" in
"3.|Audio Adjust" - "Multiplex/Mono".
The RI functions do not work
r To use RI, you must make an RI connection and an
analog audio (RCA) connection between the component
and AV receiver, even if they are connected digitally.
r While Zone 2/Zone 3 is selected, the RI functions do not
work.
The functions System On/Auto Power On and Direct
Change do not work for components connected via RI
r These functions do not work when Zone 2//Zone 3 is
turned on.
