Appendix B Page 186
I tried to do a local
HotSync
operation, but it
did not complete
successfully.
(continued)
On a Windows computer, try each step in turn:
■
Make sure HotSync Manager is running. If
it is running, close it, and restart it.
■
Make sure you selected Local from the
HotSync Manager menu or the Palm
Desktop software menu.
■
Make sure you selected the correct serial
port on the Local tab in the Setup dialog. It
should be set to the port where you
connected the HotSync cradle/cable.
■
Try a lower baud rate setting on the Local
tab in the Setup dialog.
■
Make sure you aren’t running a program,
such as America Online, CompuServe, or
WinFax, that uses the serial port you
selected in the Setup dialog box.
■
Right-click the My Computer icon and
select Properties. Click the Device Manager
tab and double-click Ports. If there is an
exclamation point next to the port where
you connected the HotSync cradle/cable,
you have a device conflict. Refer to the
documentation that came with your
computer to resolve the conflict.
On a Macintosh, try each step in turn:
■
Make sure HotSync Manager is enabled on
the HotSync Controls tab in the HotSync
Software Setup window.
■
Make sure you selected Local on the Serial
Port Settings tab in the HotSync Software
Setup window, and that the Local Setup
port matches the port where your HotSync
cradle/cable is connected.
■
Try a lower Speed setting on the Serial Port
Settings tab.
■
Make sure you aren’t running a program,
such as America Online, fax or telephony
software, or AppleTalk networking that
uses the serial port you selected in the Serial
Port Settings tab.
