Drive startup options
The drive’s motor will start spinning the discs based on the status of two sig-
nals set by the host adapter. These two signals are called Start_1 and
Start_2. There are four options as described below.
Option Start_2 Start_1 Motor spin function
1........... Low.......Low ........Motor spins up at DC power on.
2........... High......Low ........Motor spins up when the host adapter sends
the SCSI Start command.
3........... Low.......High........Motor spins up after a delay of 12 seconds
times the physical address of the drive.
4........... High......High........The drive will not spin up.
Most systems that host only a couple of drives use option 1 to enable all of
the drives to start up immediately when power is applied to the drives. Sys-
tems hosting larger numbers of drives may be configured to start drives at
various times to avoid overloading the capabilities of the host system’s
power supply.
If you want to change the startup option for the drive, please refer to the
documentation provided with your Fibre Channel host adapter or host sys-
tem.
Troubleshooting
• Drive does not spin up. Remove and then reinsert the drive into the
drive bay on the host-supplied carrier or tray. Make sure the drive makes
firm contact with the host’s FC backpanel connector. Also, check the
drive startup options for the Start_1 and Start_2 signals controlled from
your host adapter. See “Drive Startup Options” above for the four possi-
ble startup options.
• Computer does not seem to recognize the drive. Verify that the drive
is enabled by the FC host adapter setup utility.
Seagate support services
For online information about Seagate products, visit www.seagate.com or
e-mail your disc questions to DiscSupport@Seagate.com.
If you need help installing your drive, consult your dealer first. If you need
additional help, call a Seagate technical support specialist. Before calling,
note your system configuration and drive model number.
Africa +1-405-324-4714 Netherlands 00 800-47324283
Australia 1800-14-7201 New Zealand 0800-443988
Belgium 00 800-47324283 Norway 00 800-47324283
China* 800-810-9668 Poland 00 800-311 12 38
Denmark 00 800-47324283 Spain 00 800-47324283
France 00 800-47324283 Sweden 00 800-47324283
Germany 00 800-47324283 Switzerland 00 800-47324283
Hong Kong 800-90-0474 Singapore 800-1101-150
Hong Kong† 001-800-0830-1730 Taiwan* 00-800-0830-1730
India 1-600-180-1104 Thailand 001-800-11-
0032165
Indonesia 001-803-1-003-2165 Turkey 00 800-31 92 91
40
Ireland 00 800-47324283 United Kingdom 00 800-47324283
Italy 00 800-47324283 USA/Canada/ 1-800 SEAGATE
or
Japan 0034 800 400 554 Latin America +1-405-324-4700
Korea 007 98 8521 7635 Other European
Malaysia 1-800-80-2335 countries +1-405-324-4714
Middle East +1-405-324-4714
*Mandarin
†Cantonese
Warranty. Contact your place of purchase or our web site (above).
Return Merchandise Authorization (RMA). Before returning the drive, verify that it
is defective. Seagate Worldwide customer service centers are the only facilities autho-
rized to service Seagate drives. Contact nearest center for return procedures and trade
regulations.
Shipping the drive
Caution. Back up the data before shipping. Seagate assumes no responsibility for
data lost during shipping or service. Shipping drive in an unapproved container voids
the warranty. Pack the drive with original box and packing materials. Use no other
materials. This prevents electrical and physical damage in transit.
© 2005 Seagate Technology LLC All rights reserved
Publication number: 100343674, Rev. A, May 2005, Printed in U.S.A.
Seagate and Seagate Technology are registered trademarks of Seagate Technology
LLC. The Wave logo is a registered trademark or trademark of Seagate Technology
LLC. Other product names are registered trademarks or trademarks of their owners.
Seagate reserves the right to change, without notice, product offerings or specifica-
tions.
