07_ContGeneral.fm Modified: 8/16/02
Template Version 1.0
GL-1020 Administrator’s Guide 227
Novell Environment:
w IPX/SPX Protocol
w Novell NetWare vr. 4.x,
5x or 6.x networking
services
w Clients running on a
Windows
®
98/Me/XP/
2000 or Windows NT
®
operating system
1 Is the IPX/SPX protocol
enabled? Is the correct Frame
Type selected? If you do not
know the Frame Type or
support multiple Frame Types,
select Auto.
Next
Step
¯
®
Configuring IPX/
SPX Protocol
Settings on
page 45.
2 If applicable, did you
successfully set up queue-
based printing?
Next
Step
¯
®
Network Printer
Mode on
page 132 or
Print
Server Mode on
page 134.
3 If applicable, did you
successfully set up NDPS
printing?
Next
Step
¯
®
NDPS Mode on
page 136.
4 Did you configure the
controller for Novell print
services using the copier’s
control panel or TopAccess?
Next
Step
¯
®
Configuring
Network Printing
on page 133,
Print Server
Setup on
page 135, or
Setting up the
GL-1020 as an
NDPS Object on
page 140.
5 Was the GL-1020 printer
driver correctly installed?
Next
Step
¯
® GL-1020
Operator’s Guide
(Basic).
6 Is the driver’s port name
correct?
Next
Step
¯
®
Driver Mapped to
Wrong Port on
page 274.
7 Can you see the device in
Windows
®
Network
Neighborhood?
End ® Check that the
SMB protocol is
enabled. If it is, go
to
Cannot Print
To GL-1020
Device on
page 258.
Resolving Network Connectivity and Printing Issues (Continued)
Network
Configuration Check... Yes No
For
Instructions,
Go To...
