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Troubleshooting
Problem Possible Cause Possible Solution
• Battery will not charge. • Charger not plugged into. • Plug charger into a
a working outlet. working outlet. Refer to
“Important Charging
Notes” for more details.
• Check current at
receptacle by plugging in
a lamp or other appliance.
• Check to see if
receptacle is connected to
a light switch which turns
power off when you turn
out the lights.
• Surrounding air temperature • Move charger and tool
too hot or too cold. to a surrounding air
temperature of above 40
degree F (4,5°C) or below
105 degree F (+40,5°C).
• Tool will not drill. • Torque adjustment collar in • Move collar position to
wrong position “2” drill mode.
• Screws stripping • Torque adjustment collar • Move collar position to
setting too high. a lower setting.
• Screws not fully seated. • Torque adjustment collar • Move collar position to
setting too low. a higher setting.
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the BLACK & DECKER help line at
1-800-544-6986.
SERVICE INFORMATION
All Black & Decker Service Centers are staffed with trained personnel to provide
customers with efficient and reliable power tool service. Whether you need technical
advice, repair, or genuine factory replacement parts, contact the Black & Decker location
nearest you. To find your local service location, refer to the yellow page directory under
"Tools—Electric" or call: 1-800-544-6986 or visit www.blackanddecker.com
FULL TWO-YEAR HOME USE WARRANTY
Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no charge
in either of two ways.
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns should
be made within the time period of the retailer’s policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be required. Please check with the retailer for their
specific return policy regarding returns that are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned or
authorized Service Center for repair or replacement at our option. Proof of purchase may
be required. Black & Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory and on our website
www.blackanddecker.com.
This warranty does not apply to accessories. This warranty gives you specific legal rights
and you may have other rights which vary from state to state. Should you have any
questions, contact the manager of your nearest Black & Decker Service Center. This
product is not intended for commercial use.
FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
See ‘Tools-Electric’
– Yellow Pages –
for Service & Sales
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
90502289 - VP800 Scre 5/10/06 2:27 PM Page 8