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Page 13For technical questions, please call 1-800-444-3353.SKU 93431
Troubleshooting
Problem Possible Causes Likely Solutions
Tool will not start. Cord not connected.1.
No power at outlet. 2.
Internal damage or wear. (Carbon 3.
brushes or switch, for example.)
Check that cord is plugged in.1.
Check power at outlet. If outlet is 2.
unpowered, turn off tool and check circuit
breaker. If breaker is tripped, make sure
circuit is right capacity for tool and circuit
has no other loads.
Have technician service tool.3.
Tool operates slowly. Excess pressure applied to workpiece. 1.
Power being reduced by long or small 2.
diameter extension cord.
Decrease pressure, allow tool to do the 1.
work.
Eliminate use of extension cord. If an 2.
extension cord is needed, use one with
the proper diameter for its length and load.
See Extension Cords in GROUNDING
section.
Performance
decreases over time.
Carbon brushes worn or damaged.
Excessive noise or
rattling.
Internal damage or wear. (Carbon
brushes or bearings, for example.)
Have technician service tool.
Overheating. Forcing tool to work too fast.1.
Blocked motor housing vents. 2.
Motor being strained by long or small 3.
diameter extension cord.
Allow tool to work at its own rate.1.
2.
while blowing dust out of motor using
compressed air.
Eliminate use of extension cord. If an 3.
extension cord is needed, use one with
the proper diameter for its length and load.
See Extension Cords in GROUNDING
section.
Tool does not sand
effectively.
Disc accessory may be damaged, worn or
wrong type for the material.
Check condition and type of disc accessory.
Use only proper type of disc accessory in
good condition.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect power supply before service.