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NOTE: After installing a power supply module, allow several seconds for the array to recognize the power
supply module and to determine if it is working properly.
If the problem is not resolved, see Getting Help.
Troubleshooting Array Cooling Problems
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
Ensure that none of the following conditions exist:
• Ambient temperature is too high, as a physical-disk drawer is left open for an extended period.
• External airflow is obstructed.
• The cooling fan module is removed or has failed.
If the problem is not resolved, see Getting Help.
Troubleshooting Expansion Enclosure Management Modules
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: It is recommended that you turn off the host server before turning off the expansion enclosure array to
prevent loss of data.
If EMM status LED is blinking amber (5 times per sequence), update the firmware to the latest supported firmware on
both the EMMs. For more information on updating your EMM firmware, see Management Firmware Downloads in the
Dell PowerVault MD3260/3260i/3660i/3660f/3060e Storage Arrays Administrator's Guide
at support.dell.com/manuals.
If The EMM Status LED Is Solid Or Blinking Amber (2 Or 4 Times Per Sequence)
1. Turn off the host server.
2. Remove the EMM and verify that the pins on the backplane and EMM are not bent.
3. Reseat the EMM module and wait for 30 seconds.
4. Turn on the host server.
5. Check the EMM status LED.
6. If the LED does not turn Green, replace the EMM.
If the problem is not resolved, see Getting Help.
If The Link Status LEDs Are Not Green
1. Turn off the host server.
2. Reseat the cables on the expansion array and the server.
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