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OM-4406 Page 43Return To Table Of Contents
Every 1000 h
Check Radiator
Fluid Level. See
Section 5-7.
Change Fuel
Filters. See
Section 9-7.
Service Welding
Generator Brushes And
Slip Rings. Service More
Often In Dirty Conditions.*
Blow Out Or
Vacuum Inside.
During Heavy
Service,
Clean Monthly.
OR
Check
Valve
Clearance.*
Drain Sludge
From Fuel
Tank. See
Section 9-7.
FUEL
SLUDGE
Every 2000 h
Clean/Set Injectors.*
9-3. Caterpillar Customer Assistance
Service
When a problem arises concerning the
operation or service of the engine, the
problem will normally be managed by the
dealer in your area.
Your satisfaction is a primary concern to
Caterpillar and to Caterpillar dealers. If
you have a problem that has not been
handled to your complete satisfaction, fol-
low these steps:
1 Discuss your problem with a
manager from the dealership.
2 If your problem cannot be resolved
at the dealer level without additional
assistance, call a Field Service
Coordinator at 1-800-447-4986.
3 If your needs still have not been
met, submit the matter in writing to:
Caterpillar Inc.
Manager, Customer Service,
Engine Division
Mossville Bldg A
P.O. Box 600
Peoria, IL 61552-0600
Please follow the above steps in se-
quence if a problem arises.
Website Address
www.caterpillar.com
Altitude
Contact the Caterpillar applications de-
partment for information on the effect of
ambient conditions on Caterpillar 3024
engines.