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8 OnSite 2621 & 2635 Quick Start Guide
A.0 Customer and Technical Support
Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP phone
Online support: www.patton.com
E-mail support: support@patton.com—answered within 1 business day
Telephone support:
•
Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to
2200 UTC/GMT)
•
Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 8:00 am to 5:00 pm CET (0900 to 1800
UTC/GMT)
Fax: +1 (253) 663-5693 (USA) or +41 (0)31 985 25 26 (Switzerland)
B.0 Compliance Information
B.1 Radio and TV Interference (FCC Part 15)
This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in
strict accordance with the manufacturer's instructions—may cause interference to radio and television recep-
tion. This equipment has been tested and found to comply with the limits for a Class A computing device in accor-
dance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable
protection from such interference in a commercial installation. However, there is no guarantee that interference
will not occur in a particular installation. If the equipment causes interference to radio or television reception,
which can be determined by disconnecting the cables, try to correct the interference by one or more of the fol-
lowing measures: moving the computing equipment away from the receiver, re-orienting the receiving antenna,
and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and
receiver are on different branches).
B.2 EC Declaration of Conformity
Product Description: OnSite 2621, 2635
We certify that the apparatus identified above conforms to the requirements of Council Directive 1999/5/EC on
the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equip-
ment and the mutual recognition of their conformity.
The signed Declaration of Conformity can be downloaded from www.patton.com/certifications/.
The safety advises in the documentation accompanying the products shall be obeyed. The
conformity to the above directive is indicated by the CE sign on the device.