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2-3 If the Shipment is Not Complete
Check the packing list as back-ordered items are noted on the
packing list. You should have:
;
Ball & Jewell EX Series Screenless Granulator
;
Bill of lading
;
Packing list
;
Operating and Installation packet
;
Detailed recommended spare parts list
;
Electrical schematic and panel layout drawings
;
Component instruction manuals
Re-inspect the container and packing material to see if you missed
any smaller items during unpacking.
2-4 If the Shipment is Not Correct
If the shipment is not what you ordered, contact the Ball & Jewell
shipping department immediately. For shipments in the United
States and Canada, call 1 (800) 229-2919; for all other countries,
call our international desk at (508) 399-6400. Have the order
number and item number available.
Hold the items until you receive shipping instructions.
2-5 Returns
Important!
Do not return any damaged or incorrect items until you receive shipping
instructions from Ball & Jewell.
2-6 Uncrating Your Granulator
Prepare in advance the site you have selected for installation of the
granulator. Be certain that the area to be occupied by the machine
is clean, level, and free of obstructions. The site you have selected
must have a floor rating to adequately support the weight of the
machine. A concrete floor of 4” (10.2cm) minimum thickness is
recommended.