8-20
Troubleshooting
Cardinal U/G
Rev. C
A5 size CHAPTER8.FM
11/6/98 Pass 0
L
Proof Sign-off:
Kimura _______
Nishi _______
Hoadley _______
Print quality problems
The background is dark or dirty.
Cause What to do
The paper path inside the
printer may be dusty.
Turn off the printer. Clean the paper
path inside the printer using a soft,
dry cloth.
Clean internal printer components by
printing three pages with only one
character per page. If this does not
solve the problem, there may be a
problem with the photoconductor
unit. Replace the photoconductor
unit. See “Replacing the
photoconductor unit” on page 7-14.
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too
rough, printed characters may appear
distorted or broken. EPSON special
paper, or smooth-high-quality copier
paper is recommended for best
results. See Chapter 3 “Paper
Handling”, for information on
choosing paper.
