A SERVICE OF

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If the pinch wheels do not apply the same pressure on both edges, then do the following:
a. Reposition the media so that the pressure is equal at both edges of the media:
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Lower the media lever;
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Loosen the stop screws on the media holders;
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Adjust the position of the roll left or right along the support bar;
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Tighten the stop screws on the media holders;
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Raise the media lever.
NOTE Take care that the media is flat and does not catch on the pinchwheels while
changing the position.
ENWW Install a media roll in the printer 27
How do I load/unload media