Fax confirmation report ................................................................................... 186
Last call report ................................................................................................. 186
Phone book report ........................................................................................... 186
Billing-code report ........................................................................................... 188
HP ToolboxFX ................................................................................................................. 188
View HP ToolboxFX ........................................................................................ 188
Troubleshooting tab ........................................................................................ 188
Service menu ................................................................................................................... 189
Restore the factory-set defaults ...................................................................... 189
Clean the paper path ....................................................................................... 190
T.30 protocol trace .......................................................................................... 191
Archive print .................................................................................................... 191
Problem-solve diagrams ................................................................................................................... 192
Repetitive image defects ................................................................................................. 192
Interface ports .................................................................................................................. 193
ECU connectors ............................................................................................................... 194
Formatter PCA ................................................................................................................. 195
Fax card ........................................................................................................................... 196
Solenoid and motor .......................................................................................................... 197
Rollers .............................................................................................................................. 198
Sensors ............................................................................................................................ 199
Major components ........................................................................................................... 200
PCAs (base unit) .............................................................................................................. 201
Scanner and ADF ............................................................................................................ 202
Circuit diagram ................................................................................................................. 203
Firmware updates ............................................................................................................................. 204
Firmware update by using a flash executable file ............................................................ 204
7 Parts
Ordering information ......................................................................................................................... 206
Supplies and hinge tool .................................................................................................................... 206
Cable and interface accessories ...................................................................................................... 206
Whole unit replacement .................................................................................................................... 207
Control-panel bezels ........................................................................................................................ 211
Supplementry documentation and support ....................................................................................... 214
Parts lists and diagrams ................................................................................................................... 216
Types of screws ............................................................................................................... 217
ADF and scanner assemblies .......................................................................................................... 218
ADF internal components ................................................................................................................. 220
Assemblies ....................................................................................................................................... 222
External covers and panels .............................................................................................................. 224
Internal components (1 of 3) ............................................................................................................ 226
Internal components (2 of 3) ............................................................................................................ 228
Internal components (3 of 3) ............................................................................................................ 230
Alphabetical parts list ....................................................................................................................... 232
Numerical parts list ........................................................................................................................... 235
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 239
Customer self repair warranty service .............................................................................................. 240
viii ENWW
