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Contents 3
Contents
Customer Self Repair ..............................................................................................................................5
Parts only warranty service........................................................................................................................ 5
Illustrated parts catalog.........................................................................................................................16
Mechanical components ......................................................................................................................... 16
System components................................................................................................................................ 20
HP contact information ........................................................................................................................... 26
Before you contact HP ....................................................................................................................... 26
Removal and replacement procedures ....................................................................................................27
Required tools ....................................................................................................................................... 27
Server warnings and cautions.................................................................................................................. 27
Symbols on equipment............................................................................................................................ 28
Electrostatic discharge information ........................................................................................................... 29
Pre-installation procedure........................................................................................................................ 29
Post-installation procedure....................................................................................................................... 30
Powering down the server....................................................................................................................... 30
Cable management................................................................................................................................ 31
System covers........................................................................................................................................ 32
Access panel.................................................................................................................................... 32
Front bezel....................................................................................................................................... 33
Drive bay configuration .......................................................................................................................... 34
System drive cable management......................................................................................................... 35
Removable media drives.................................................................................................................... 37
Hard drives...................................................................................................................................... 40
System board configuration..................................................................................................................... 44
Processor ......................................................................................................................................... 44
Memory........................................................................................................................................... 49
Expansion board .............................................................................................................................. 51
Flash-backed write cache procedures ....................................................................................................... 56
Flash-backed write cache module........................................................................................................ 56
Flash-backed write cache capacitor pack............................................................................................. 59
System battery....................................................................................................................................... 61
System battery replacement warnings .................................................................................................. 61
System fan ............................................................................................................................................ 64
Power supply unit................................................................................................................................... 66
Diagnostics tools ..................................................................................................................................68
Troubleshooting resources....................................................................................................................... 68
HP Insight Diagnostics ............................................................................................................................ 68
Survey Utility ......................................................................................................................................... 69
Array Diagnostic Utility........................................................................................................................... 69
HP Instant Support Enterprise Edition ........................................................................................................ 69
Web-Based Enterprise Service ................................................................................................................. 69
Open Services Event Manager ................................................................................................................ 70
Phoenix SecureCore BIOS software.......................................................................................................... 70
Configuring the system BIOS .............................................................................................................. 70
Setup Utility navigation keys............................................................................................................... 72
Setup Utility menus............................................................................................................................ 73