10. Help
58
For assistance, please visit http://www.panasonic.com/consumersupport
10.3.3 Cordless handset
The display exits the Caller ID
List while viewing caller
information.
L Do not pause for over 1 minute on the cordless handset or 3 minutes on the
base unit while viewing.
Problem Cause & Solution
The cordless handset does
not work.
L Make sure that the battery is installed correctly (page 14) and fully charge
it (page 15).
L Clean the charge contacts and charge again (page 15).
L Unplug the base unit’s power cord to reset. Plug in, and try again.
The cordless handset does
not ring.
L The ringer volume is set to OFF. Adjust it (page 17).
The display shows “No link
to base. Move closer to
base, try again.” and an
alarm tone sounds.
L The cordless handset is too far from the base unit. Move closer and try
again.
L Plug in the base unit’s power cord.
L Raise the base unit antenna.
L If the above remedies do not solve the problem, the cordless handset may
have lost communication with the base unit. Re-register the cordless
handset again (page 52).
Static, sound cuts in/out,
fades. Interference from other
electrical units.
L Move the cordless handset and the base unit away from other electrical
appliances.
L Move closer to the base unit.
L Raise the base unit antenna.
L Turn ON the clarity booster feature (page 20).
I cannot store an item in the
phonebook.
L You cannot store an item in the phonebook while the cordless handset is in
talk, speakerphone or intercom mode, or while listening to messages.
L Do not pause for over 1 minute while storing.
I cannot redial by pressing
{REDIAL}.
L If the last number dialed was more than 48 digits long, the number will not
be redialed correctly. Redial the number manually.
L The last number dialed may have been a remote function.
I charged the battery fully, but
“Recharge battery” is still
displayed and/or 68879
continues to flash, or
“Charge for 6h” and 68889
are displayed.
L Clean the charge contacts and charge again (page 15).
L The battery may need to be replaced (page 14). If you install a new battery,
fully charge it (page 15).
I cannot receive documents
by pressing {*}{#}{9} on
the cordless handset.
L You must set remote fax activation to ON (feature #41 on page 48)
beforehand.
L You may have changed the remote fax activation code from {*}{#}{9}
(default setting). Verify the remote fax activation code (feature #41 on page
48).
L The memory is full of received documents due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 13), install ink
film (page 11) or remove the jammed paper (page 63).
The cordless handset display
is blank.
L
Fully charge the battery (page 15).
L Remove the battery for 30 seconds and replace it again.
I cannot have a conversation
using the headset.
L Make sure that the optional headset is connected properly (page 14).
L If “SP-phone” is displayed on the cordless handset, press {TALK} to
switch to the headset.
Problem Cause & Solution
