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No-Hassle Warranty
Robinair vacuum pumps and test instruments are backed by the best
coverage available—our No-Hassle warranty. If your Robinair product
fails, simply return it to a Robinair distributor for an immediate over-the-
counter warranty (with proof of purchase) to your local dealer, and get a
new unit.
That’s it! No waiting. No complicated forms. No hassles. All authorized
Robinair wholesalers can provide you with a new, identical piece of
equipment in exchange for a malfunctioning one when you have proof
of purchase and meet the conditions listed below. Our liberal warranty
coverage is further assurance that you made a smart choice when you
picked Robinair.
Test Instruments—
The following conditions must be met
for an over-the-counter exchange:
A. The date of claim does not exceed one year from the date of
purchase by the user, or 18 months from the wholesaler’s original
date of purchase, as determined by the invoice.
B. The instrument is mechanically defective and is returned with a
full description of the defect. Defects due to abuse, mishandling, or
accidental damage are not covered.
C. The instrument must have been purchased new.
D. A copy of the sales receipt or other dated proof of purchase must
accompany each returned item.
A credit for the full value of the product covered by this warranty is
issued to the wholesaler’s account when the defective unit is received at
our factory in Owatonna, Minnesota. Send all over-the-counter exchange
units with supporting documentation to the attention of Service Repair.
Warranty
