Troubleshooting why your voice doesn’t come
through the speakers
Use the following table if yourvoice doesn’t come through the speakers when you speak into the
microphone.
Cause Solution
Yourvolume is toolow on the
microphone.
Increase the volume.
Yourmicrophone volume is too low in
SMARTAudio software.
Increase the volume using SMARTAudio software.
Yourmicrophone isn’t communicating
with the room module.
Turn your microphone toward the room module or an
expansion sensor, and then move to within 15' (4.6 m) of
the room module.
The SMARTAudio system is turned
off.
Turn on the SMARTAudio system.
Two microphones are set to the same
channels.
Check the microphone mode, and then change one
microphone to Find Channel mode.
Troubleshooting issues with an auxiliary audio
input device
Use the following table if you can’t hearan auxiliary audio input device playing on your SMARTAudio
system.
Cause Solution
The file isn’t playing. Play the file.
Yourcomputer audio output is muted. Restore the volume for your computer.
The input device is muted at your
control unit.
Increase the volume using SMARTAudio software .
The SMARTAudio system is turned
off.
Turn on the SMARTAudio system.
There is no USB connection from your
computer to the control unit.
Connect a USB cable from yourcomputer to the control
unit.
C HA PTER 6
Troubleshootingyour SMARTAudiosystem
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