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Troubleshooting Guide
Trouble Probable Cause Solution
Couplers are not securely attached to
the tool or pump
Check the Coupler connections and make
certain that they are connected.
Coupler is defective Replace any defective Coupler.
Defective remote control switch Replace the switch and/or control pendent
Piston will not advance or
retract
Dirt in the direction-control valve of
the pump unit
Disassemble the pump and clean the
direction-control valve.
Hose connections reversed
Make certain the advance on the pump is
connected to the advance on the tool and
retract on the pump is connected to the
retract on the tool.
Retract hose not connected Connect the retract hose securely
Piston will not retract
Retract pin and/or Spring broken Replace the broken pin and/or spring
Piston Seal and/or End Plug Seal
leaking
Replace any defective O-rings
Retaining Screws sheared Replace any broken screws.
Cylinder will not build up
pressure
Coupler is defective Replace any defective Coupler
Grease or dirt build up in the teeth of
the Ratchet and Segment Pawl
Disassemble the Ratchet and clean the
grease or dirt out of the teeth
Ratchet will not turn
Worn or broken teeth on Ratchet an/or
Segment Pawl
Replace any worn or damaged parts
Tool tightens immediately
when turned on
Hose connections are reversed
Depress the advance button to release the
tool; shut the pump off in the advance
position and reverse the hose connection
Defective relief valve Inspect, adjust or replace the relief valve
Air supply too low or air hose too small
Make certain the air supply and hose size
comply with the pump manual
recommendations.
Electric power source is too low
Make certain the amperage, voltage and
any extension cord size comply with the
pump manual requirements
Defective Gauge Replace the Gauge
Low oil level Check and fill the pump reservoir
Pump will not build up
pressure
Clogged filter
Inspect, clean and/or replace the pump
filter
Pressure reading erratic Defective Gauge Replace the Gauge
Nut Returns with retract
stroke
Ball Plungers are not engaging the
Drive Sleeves
Thread the Ball Plungers to the correct
depth in the Housing.
NOTICE
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STRUCTIONS. DO NOT DESTROY.
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STRUCTIONS. DO NOT DESTROY.