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18
Troubleshooting
Symptoms & remedies
Symptom: The printer
cannot be turned on.
Remedy: Press and hold the power button
for a short while. (→ Refer to page 6.)
Remedy: The built-in lithium ion battery
needs recharging. (→ Refer to page 3.)
Symptom: Although the
print command was
issued, the printer
does not print.
With a Bluetooth connection:
Remedy: Make sure that Bluetooth com-
munication will be valid using the set-
tings of the computer or Pocket PC.
(→ Refer to the Software Guide.)
Remedy: Make sure that another com-
puter or Pocket PC is not transmitting
data to the printer using the USB or
Bluetooth.
(→ Refer to page 11.)
With a USB connection:
Remedy: Check that this printer is
securely connected to the computer
with the USB cable. (→ Refer to page
12.)
Remedy: Make sure that another com-
puter or Pocket PC is not transmitting
data to the printer using Bluetooth.
(→ Refer to page 12.)
Symptom: There is a
paper misfeed.
Remedy: Remove the paper. (→ Refer to
page 13.)
Symptom: Even though
the misfed paper was
removed, the error
cannot be cancelled.
Remedy: Some torn paper may still
remain in the printer. Contact the sales
representative where the printer was
purchased.
Symptom: An indicator
light is lit or flashing.
Remedy: Refer to the explanation in “Indi-
cator lights” on page 21.