Dell DHM Work Light User Manual


 
Quick Reference Guide 25
Solving Problems
Troubleshooting Tips
Follow the following tips when you troubleshoot your computer:
If you added or removed a part before the problem started, review the installation procedures
and ensure that the part is correctly installed.
If a peripheral device does not work, ensure that the device is properly connected.
If an error message appears on the screen, write down the exact message. The message may
help technical support personnel diagnose and fix the problem(s).
If an error message occurs in a program, see the program’s documentation.
If the recommended action in the troubleshooting section is to see a section in your
User’s
Guide
, go to
support.dell.com
(on another computer if necessary) to access your
User’s
Guide.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the
Microsoft
®
Windows
®
2000 operating system, you can also use Device Manager to resolve
incompatibilities.
Windows XP
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
2
Ty p e
hardware troubleshooter
in the
Search
field and click the arrow to start
the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict
on my computer
, and click
Next
.
Windows 2000
To resolve incompatibilities using Device Manager:
1
Click the
Start
button, point to
Settings
, and then click
Control Panel
.
2
In the
Control Panel
window, double-click
System
.
3
Click the
Hardware
tab.
4
Click
Device Manager
.
5
Click
View
and click
Resources by connection
.