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TROUBLESHOOTING GUIDE
MANY COMMON PROBLEMS CAN BE SOLVED EASILY BY UTILIZING THE CHART BELOW. FOR MORE SERIOUS OR PERSISTENT PROBLEMS,
CONTACT A D
EWALT SERVICE CENTER OR CALL 1-(800)-4-DEWALT.
WARNING: TO REDUCE THE RISK OF SERIOUS PERSONAL INJURY, ALWAYS DISCONNECT BATTERY PACK FROM TOOL BEFORE ALL REPAIRS
SYMPTOM CAUSE FIX
Tool doesn’t turn on Tool internal electronics not reset Remove battery, wait 3 seconds and reinsert
(Headlights don’t turn on) Low battery charge or damaged battery Charge or replace battery
Terminals are dirty or damaged See authorized service center
Contact trip lock is in a locked position Unlock contact trip lock
Bent contact trip See authorized service center
Damaged internal electronics See authorized service center
Tool doesn’t actuate Motor stops running after 2 seconds Normal operation; release trigger or contact trip and redepress
(Headlights on, motor does not run) Contact trip or trigger not depressed See instruction manual
Damaged trigger See authorized service center
Bent contact trip See authorized service center
Contact trip lock in the locked position Unlock contact trip lock
(Sequential mode only)
Damaged internal electronics See authorized service center
Tool doesn’t actuate (Headlights flash 4 times) Low battery charge or damaged battery Charge or replace battery
Tool doesn’t actuate (Headlights flash continuously) Jammed fastener Remove the battery, clear the jammed fastener, (push driver blade
back up manually if necessary) and reinsert battery pack
Jammed mechanism See authorized service center
Tool doesn’t actuate (Headlights on, motor runs) Damaged internal electronics See authorized service center
Tool doesn’t actuate Damaged return system Replace return system; see authorized service center
(Headlights on, motor runs, driver blade stuck down) Debris in nosepiece Clean nosepiece
Damaged driver/return assembly Replace driver/return assembly; see authorized service center
Tool operates, but does not drive the fastener fully Low battery charge or damaged battery Charge or replace battery
Depth adjustment set too shallow Rotate depth adjustment wheel to a deeper setting
Tool not firmly applied to workpiece See instruction manual
Material and fastener length Choose appropriate material or fastener length
too rigorous an application
Damaged or worn driver blade tip Replace driver/return assembly; see authorized service center
Damaged or worn driver/return assembly Replace driver/return assembly; see authorized service center
Tool operates, but no fastener driven No fasteners in magazine Load fasteners into magazine
Wrong size or angle fasteners Use only recommended fasteners
Debris in nosepiece Clean nosepiece
Debris in magazine Clean magazine
Worn magazine Replace magazine; see authorized service center
Damaged or worn driver blade Replace driver/return assembly; see authorized service center
Damaged pusher spring Replace spring; see authorized service center
Jammed fastener Wrong size or angle fasteners Use only recommended fasteners
Damaged or worn driver blade Replace driver/return assembly; see authorized service center
Material and fastener length Material or fastener length inappropriate
too rigorous an application
Low battery charge or damaged battery Charge or replace battery
Debris in nosepiece Clean nosepiece
Debris in magazine Clean magazine
Worn magazine Replace magazine; see authorized service center
Worn or damaged pusher spring Replace spring; see authorized service center