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Control Panel Messages for the Device
STKR: CALL SERVICE
alternates with
STKR: ERROR ZZ
alternates with
66.XY.ZZ OUTPUT
DEVICE FAILURE
A hardware malfunction occurred
in the device.
X is 1 or 2 and Y might be 2 or 3.
Turn the printer off, and turn
the printer on. If the condition
persists, contact your
HP-authorized service and
support provider and report the
error messages. See the user
guide for your specific
HP LaserJet printer for service
and support information.
STKR: CLOSE STAPLER
DOOR
The Stapler door is open or it is
not closed properly.
Close the Stapler door properly.
STKR: DETACH AND
CLEAR JAM
A paper jam occurred in the
device.
Clear the paper jam. See
page 17
for instructions.
STKR: DETACH AND
CLEAR STAPLE JAM
A staple jam occurred. Open the Stapler door, and
clear the paper or staple jam.
See page 17
for instructions
on clearing paper jams and
page 19
for instructions on
clearing staple jams.
Printer messages (continued)
Message Description Recommended action