Country or Region Telephone Number
Japan Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
Both of the above numbers will be answered with a Japanese language
voice prompt. For telephone support in English, please wait for the
Japanese voice prompt to end, and an operator will answer. Please ask
for ″English support please,″ and your call will be transferred to an
English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
Korea 1588-5801 (Korean)
Latvia +386-61-1796-699
Lithuania +386-61-1796-699
Luxembourg +352-298-977-5063 (French)
Malaysia 1800-88-8558 (English, Bahasa Melayu)
Malta +356-23-4175
Mexico 001-866-434-2080 (Spanish)
Middle East +44 (0)1475-555-055
Netherlands +31-20-514-5770 (Dutch)
New Zealand 0800-446-149 (English)
Nicaragua 255-6658 (Spanish)
Norway 6681-1100 (30 day up and running support)
8152-1550 (Warranty service and support)
(Norwegian)
Panama 206-6047 (Spanish)
Peru 0-800-50-866 (Spanish)
Philippines 1800-1888-1426
+63-2-995-8420
(English, Filipino)
Poland +48-22-878-6999
Portugal +351-21-892-7147 (Portuguese)
Romania +4-021-224-4015
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X41 Tablet Service and Troubleshooting Guide