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RESTOCKING POLICY
Presto Lift, Inc.’s goal is for you to be satisfied with your order. Merchandise may be returned, but returns will be
subject to a restocking fee to cover the costs Presto Lift, Inc. incurs which include but are not limited to handling,
storage of the units, etc. Presto Lift, Inc. will issue refurbishing costs where end-user wear is apparent. We would
prefer to not charge for these costs but find it necessary any apologize for any inconvenience. Please review the
RETURN MATERIALS AUTHORIZATION (RMA) PROCEDURES.
LIFTS
Lifts may be returned with a restocking fee according to the following schedule:
1. Standard unit or standard unit with stock options:
Three or less 20%
With re-order 15%
Four or more of the same model
Consult Customer Svc.
With re-order
Consult Customer Svc.
2. Custom engineered/modified lifts: No Returns
PARTS
Standard parts may be returned with a 20% restocking fee. Modified or custom-engineered parts are not returnable.
Unfortunately, due to potentially concealed damage, all sales of electrical assemblies are final.
QUALITY ISSUES
Should you feel there is a quality problem, please contact the seller to ask questions and gather information on how to
rectify the issue. Presto Lift Inc. reserves the right to determine potential credits, as a result of factory defects, based
on its inspection of the merchandise.
GENERAL
All products shipped from our factory have passed Quality Assurance inspection and testing. The carrier of choice has
signed for, and accepted the product in new working condition. The customer should inspect to ensure it is not
received damaged, has no concealed damage or is not incomplete. Parts orders are determined to be complete based
upon Presto Lift, Inc. inspection sheets and carrier shipping weights.